Business IT Support
MSPSOS is a premier System Integration Company with the resources to provide Business IT Support for SMBs. MSPSOS is based out of San Diego, but is equipped to provide support all over the US, Canada, and Mexico. If you are considering what augmentation of your current IT Staff would look like, or you're looking to completely outsource your IT Support to a U.S. based team, MSPSOS should be your starting point.
Services Provided
Helpdesk Support (U.S. Based)
- Live Call and Issue Remediation with Support Team M-F
- In-House IT Support for Remote Workers
- Issue Escalation through proper Channels
- Regularly scheduled support checks and maintenance of deployed solutions
Preventative Maintenance:
- 24/7 RMM Monitoring with 7-7CST NOC Remediation M-F
- Hardware Health Monitoring
- Device Performance Monitoring
- Disk Health Check
- Proactive Reboot Procedures
- AV and Patch Monitoring
- Patching - Windows and 3rd Party Patching
- Patching Verification
- HTTP/HTTPS Monitoring
- Internet Connectivity (Best Pricing and Ongoing Monitoring)
- DNS Filtering
- Business Application Support
Email Support
- Email Account Setup, and/or Migration
- Monitored and secured Hosted Exchange or O365
- Access to mailbox, calendar, contacts, notes and tasks
- Full support including moves/add/changes
Backup
- Monitor, Remediate and Restore
- Bare Metal Restore
- Local Virtualization
- Cloud Virtualization
- Recovery of Individual Files
Unified Threat Management
- HAAS, including Hardware, Warranty, Replacement
- Updates: OS and Signature
- Change Requests: Routing, Policies and Network/Port Address Translation, and Content Filtering
- SSL/VPN: LDAP Authentication Integration
- IPSec VPN
- ISP Failover Configuration
Inventory Control
- Secure, and Touchless Management of Hardware/Supplies Distribution
- Integrated with ServiceNow, and any other Project Management or HR Management System Application
- Fully Supported and Centrally Managed by MSPSOS
Reporting
- Remote Resolution Rate
- UTM Reporting
- License Key Inventory Report
- Hardware Upgrade Planning Report
- Capacity Planning Report
- Hardware Inventory Reporting
- SLA Reporting
No Coins, No Tickets!
Prior to opening we knew that we wanted the Clutch Effects Arcade to be the most pleasing experience possible for adults and kids of all ages. The best way to do this reliably was to bring in a card systems which was capable of keeping track of Game Play Credits, and Tickets. Via our relationship with Tigapo we were able to deliver on everything that we wanted and more!
Don't forget to stop by during happy hour, Monday through Thursday from 3pm to 6pm! We've always got something special going on!
Wall to Wall Games
We knew that we had to bring it when we opened at the Viejas Outlet Center. The previous arcade had great games, and loyal players. Since opening we've received rave reviews from people confirming their absolute love for the improvements that we've made. Everything has been upgraded, from the prizes to the sheer number and variety of our games. Our promotions are better, and more frequent than any arcade out there!
Party Area
Our arcade at the Viejas Outlet Center has a 750 square foot Party Area that has been used for private events, networking meetings, and gaming tournaments. If you're looking for space at the absolute best rates available, then our arcade at the Viejas Outlet Center is what you've been looking for! It's perfect for:
- Birthday Parties
- School Field Trips and Offsite Learning
- Anniversaries
- Graduation Parties
- Networking Events
- End of Season Team Parties
- Corporate Team Building
Our Party Area can accommodate 50 people, and we can provide everything that you need!
Book Your Next Event
Cotton Candy!
You'll know that you're in the right place right when you walk in! Our Cotton Candy vending machine will make the best cotton candy for you, at the best price point in San Diego! If you need a machine for your location, just let us know!
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