Business IT Support
MSPSOS is a premier System Integration Company with the resources to provide Business IT Support for SMBs. MSPSOS is based out of San Diego, but is equipped to provide support all over the US, Canada, and Mexico. If you are considering what augmentation of your current IT Staff would look like, or you're looking to completely outsource your IT Support to a U.S. based team, MSPSOS should be your starting point.
Services Provided
Helpdesk Support (U.S. Based)
- Live Call and Issue Remediation with Support Team M-F
- In-House IT Support for Remote Workers
- Issue Escalation through proper Channels
- Regularly scheduled support checks and maintenance of deployed solutions
Preventative Maintenance:
- 24/7 RMM Monitoring with 7-7CST NOC Remediation M-F
- Hardware Health Monitoring
- Device Performance Monitoring
- Disk Health Check
- Proactive Reboot Procedures
- AV and Patch Monitoring
- Patching - Windows and 3rd Party Patching
- Patching Verification
- HTTP/HTTPS Monitoring
- Internet Connectivity (Best Pricing and Ongoing Monitoring)
- DNS Filtering
- Business Application Support
Email Support
- Email Account Setup, and/or Migration
- Monitored and secured Hosted Exchange or O365
- Access to mailbox, calendar, contacts, notes and tasks
- Full support including moves/add/changes
Backup
- Monitor, Remediate and Restore
- Bare Metal Restore
- Local Virtualization
- Cloud Virtualization
- Recovery of Individual Files
Unified Threat Management
- HAAS, including Hardware, Warranty, Replacement
- Updates: OS and Signature
- Change Requests: Routing, Policies and Network/Port Address Translation, and Content Filtering
- SSL/VPN: LDAP Authentication Integration
- IPSec VPN
- ISP Failover Configuration
Inventory Control
- Secure, and Touchless Management of Hardware/Supplies Distribution
- Integrated with ServiceNow, and any other Project Management or HR Management System Application
- Fully Supported and Centrally Managed by MSPSOS
Reporting
- Remote Resolution Rate
- UTM Reporting
- License Key Inventory Report
- Hardware Upgrade Planning Report
- Capacity Planning Report
- Hardware Inventory Reporting
- SLA Reporting
COME CHECK OUT THE CLUTCH EFFECTS ARCADE!
No Coins, No Tickets!
Prior to opening we knew that we wanted the Clutch Effects Arcade to be the most pleasing experience possible for adults and kids of all ages. The best way to do this reliably was to bring in a card systems which was capable of keeping track of Game Play Credits, and Tickets. Via our relationship with Tigapo we were able to deliver on everything that we wanted and more!
Don't forget to stop by during happy hour, Monday through Thursday from 3pm to 6pm! We've always got something special going on!
Automated Ticket Redemption
You ever go to a "state of the art" arcade and then you end up having to wait in line to redeem your tickets? Well, this will not ever be the case at any Clutch Effects Arcade because we believe that your time matters the most!
In and effort to be efficient we fully stock our Prize Hub with some of the most popular prizes at the most common ticket amounts. This helps our customers get in and out more quickly than they ever have. It also frees up our team members to provide the highest level of customer service possible!
Party Area
We enhanced the Clutch Effects Arcade Experience by reserving 750 square feet for parties and events of all kinds! Our Party Area is perfect for:
- Birthday Parties
- School Field Trips and Offsite Learning
- Anniversaries
- Graduation Parties
- Networking Events
- End of Season Team Parties
- Corporate Team Building
Our Party Area can accommodate 35 people, and we provide the tables, table covers, and chairs.
We have a variety of vendors to choose from, so just let us know if you would like the event catered. And we also allow outside food!
Book Your Next Event
Business Hours
The Clutch Effects Arcade at the Viejas Outlet Center is currently open the same hours as the mall.
Monday - Thursday: 12pm - 7pm
Friday: 12pm - 7pm
Saturday: 10am - 9pm
Sunday: 10am - 7pm
Come on out and Let's Play!
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